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Shipping and Delivery

Shipping and Delivery

Fireblade Australia Shipping and Delivery

Welcome to Fireblade Australia's Shipping and Delivery information page. We are committed to delivering our premium knives and culinary tools to you efficiently and safely, no matter where you are located. Here's everything you need to know about our shipping and delivery process:

1. Shipping within Australia:

- Standard Shipping:

We offer free standard shipping on all orders within Australia. The estimated delivery time is 3-5 business days.

- Express Shipping: For faster delivery, we offer express shipping at an additional cost. The estimated delivery time for express shipping is 1-2 business days.

2. International Shipping:

- Fireblade Australia ships globally. Shipping costs for international orders are calculated based on the destination and the size of the order.
- International customers are responsible for any customs duties, taxes, or other fees incurred.

3. Order Processing:

- Orders are processed and dispatched from our warehouse in Australia within 1-2 business days.
- You will receive a confirmation email with a tracking number once your order has been dispatched.

4. Delivery Times:

- Delivery times vary depending on your location and the shipping method selected.
- Please note that delivery times may be affected by factors beyond our control, such as customs delays or postal service issues.

5. Tracking Your Order:

- You can track your order using the tracking number provided in your dispatch confirmation email.
- For any queries regarding the status of your shipment, please contact our customer service team.

**6. Packaging:**
- All Fireblade Australia products are securely packaged to ensure they arrive in perfect condition.

7. Lost or Damaged Items:
- In the unlikely event that your order is lost or arrives damaged, please contact us immediately for assistance.

8. Changes to Your Order:

- If you need to make any changes to your shipping details, please contact us as soon as possible. We cannot modify shipping details once an order has been dispatched.

At Fireblade Australia, we strive to ensure that your experience with us is seamless from the moment you place your order to the moment it arrives at your doorstep. If you have any questions or concerns regarding shipping and delivery, please don't hesitate to reach out to our customer support team.